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Hotel Principe Chetumal, Chetumal

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From47US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Prolongacion Heroes #326, Chetumal, Mexico

Hotel Principe is a three-star hotel located in the heart of Chetumal, Mexico. It offers a restful atmosphere and easy access to various services and cultural sites. Guests can explore local attractions such as the Museum of Maya Culture and the Oxtankah ruins nearby. The hotel features comfortable accommodations and amenities designed to cater to both leisure and business travelers.

Location

Conveniently situated just 6 miles from Chetumal International Airport, Hotel Principe provides easy access for travelers. It is surrounded by various services such as pharmacies, shops, and travel agencies. Additionally, notable attractions like the Oxtankah archaeological site and the Museum of Maya Culture are within a short drive. The hotel’s central location ensures guests can explore Chetumal's cultural highlights with ease.

Rooms

Each room at Hotel Principe is air-conditioned and equipped with cable TV. All guestrooms include amenities such as free WiFi, a safe, and a private bathroom with complimentary toiletries and a hairdryer. Business travelers will find a work desk and a telephone in their rooms, ensuring convenience during their stay. The rooms are designed for comfort, providing a peaceful environment for relaxation.

Eat & Drink

The hotel's onsite restaurant, Arlequin, specializes in regional cuisine, presenting a unique blend of contemporary Mexican flavors. Guests can enjoy meals at the restaurant or opt for room service to dine in privacy. A bar/lounge is also available, providing a space to unwind with a drink. Additionally, a poolside bar offers guests the chance to enjoy refreshments while relaxing by the outdoor pool.

Leisure & Business

Hotel Principe features leisure amenities including an outdoor pool and a children's pool, ideal for families. For business needs, the hotel has a business center and three meeting rooms available for events, accommodating different group sizes. Guests can also take advantage of complimentary wireless internet access, a 24-hour front desk, and tour/ticket assistance. A gift shop is available for convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Room
Max:
4 persons
10 m² 
Bed options:
2 Double beds
Garden view
Shower
Balcony
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Double Room
Max:
4 persons
10 m² 
Bed options:
2 Double beds
Pool view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Chetumal4000 ft
Airports
Chetumal International (ctm) 3.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Elevator
  • Currency exchange

Dining

  • Paid breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Children's pool

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Air conditioning
  • Patio

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Telephone
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Location

Prolongacion Heroes #326, Chetumal, Mexico
Map view
Prolongacion Heroes #326, Chetumal, Mexico
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Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean
Friendly staff
Small room
Limited space
7.2/10
Very good
Rooms
7.1
Location
8.1
Service
7.6
Dining
7.1
Guest reviews
7.2/10
based on 10 review
2.5/5 based on 32 review
7.0
7.0/10based on 147 review
#21 of 23 hotels in Chetumal based on Tripadvisor
Bob
United States of America, June  2024
8.2/10

The hotel respects privacy in the rooms, which was a nice touch. The service was friendly and helpful. The location is excellent but lacks adventurous dining options. The facilities are convenient and well-kept.

Rooms
9.0
Privacy in the room was respected, a nice touch.
Service
8.0
The service was friendly and helpful, which made the stay pleasant.
Location
9.0
The hotel is excellently located near major attractions.
Dining
7.0
Limited adventurous dining options were a downside.
Facilities
8.0
Convenient and well-kept facilities added to the overall experience.
Wayne
United States of America, May  2024
8.0/10

The hotel room was a bit small, but it felt clean and cozy. The service was excellent, especially for non-English speakers like us. The location was convenient, only a block away from the ADO bus terminal. The dining experience was included and enjoyable. The facilities were well-kept, although the room was a bit tight for all our stuff.

Rooms
7.0
The room was a bit small, but it felt clean and cozy.
Service
9.0
The service was excellent, especially for non-English speakers like us.
Location
8.0
The location was convenient, only a block away from the ADO bus terminal.
Dining
8.0
The dining experience was included and enjoyable.
Facilities
8.0
The facilities were well-kept.
Clean
Small room
Alec
United Kingdom, April  2024
7.6/10

The hotel provided a comfortable and clean stay with great privacy in the rooms and courteous service. However, some rooms could use updating and were on the smaller side. The location was ideal for our trip but lacked certain facilities and dining options.

Rooms
8.0
The room was comfortable and clean, offering great privacy.
Service
8.0
The staff was very reliable, always respecting our privacy and being courteous and helpful.
Location
9.0
The hotel's location was ideal for the purpose of our trip, close to important attractions.
Dining
6.0
Limited dining options available.
Facilities
7.0
Facilities could use updating, but overall satisfactory.
Privacy
Limited dining
James
United States of America, March  2024
8.0/10

My stay at the hotel was a mix of positives and negatives. While the rooms lacked a fan function and were not ready upon arrival, the staff respected our privacy, which was a nice touch. Service was exceptional, with the staff being incredibly helpful, even arranging for a pizza delivery to our room. The location of the hotel was convenient, just one block away from the ADO bus terminal. However, it was challenging to navigate with all my purchases. The dining experience in the on-site restaurant was pleasant, offering delicious grilled seafood. The facilities were satisfactory, providing a comfortable stay overall.

Rooms
7.0
The rooms lacked a fan function and were not available when we arrived, but the staff respected our privacy.
Service
9.0
The staff were super helpful, especially for us non-English speakers.
Location
8.0
The hotel's location near the ADO bus terminal was convenient, but it was a bit challenging to manage purchases.
Dining
8.0
The restaurant offered a satisfying dining experience with delicious grilled seafood.
Facilities
8.0
The facilities provided a comfortable stay overall.
William
United Kingdom, January  2024
8.0/10

The hotel has a great location near the ADO bus terminal and main streets, ideal for our trip. The rooms are clean but could use updating, with a noisy A/C and broken shower drain. The service, especially from the helpful and friendly staff, was top-notch. The dining experience was enjoyable with iced and frozen coffee options.

Rooms
7.0
The rooms were clean but could use updating. The noisy A/C and broken shower drain were a bit of a downside.
Service
9.0
The staff, including a helpful taxi driver, was very friendly and accommodating.
Location
8.0
The hotel's location by the ADO bus terminal and main streets was ideal for our trip.
Dining
8.0
The dining experience was pleasant, especially with the options of iced and frozen coffee.
Facilities
8.0
The hotel offers good facilities and amenities for a comfortable stay.
great location
noisy A/C
Paul
United Kingdom, December  2023
5.6/10

The hotel offered us a room that was clean and comfortable, respecting our privacy, yet the room could use updating. Unfortunately, it turned out to be the worst room in this already very bad hotel. The service started off promising, with a respectful inquiry about room cleaning, but we encountered issues with a taxi driver and a missed morning tour. The location was good, being by one of the main streets and just 1 block from the ADO bus terminal. The dining experience was not included but sweet cakes were available. The facilities were lacking and in need of improvement.

Rooms
6.0
Our room was clean and comfortable with a nice touch of privacy.
Service
5.0
The initial service was respectful, but there were issues with a taxi driver and a missed morning tour.
Location
8.0
The hotel is conveniently located by one of the main streets and just 1 block away from the ADO bus terminal.
Dining
7.0
The dining experience did not include regular meals, but sweet cakes were available.
Facilities
5.0
The hotel's facilities were lacking and could use improvement.
Lee
United Kingdom, November  2023
7.6/10

I had a mixed experience at the hotel. The room was comfortable and clean, but it was too small and not available when we arrived. The service was friendly, informative, and respectful of our privacy. The location was nice, just 1 block from the ADO bus terminal, but a bit challenging with lots of shopping items. The dining included homemade yogurt was a pleasant touch. Despite some drawbacks, the facilities were decent.

Rooms
7.0
The room was comfortable and clean.
Service
9.0
The service was happy, friendly, and informative, respecting our privacy.
Location
8.0
The location was nice, just 1 block from the ADO bus terminal.
Dining
7.0
The dining included homemade yogurt.
Facilities
7.0
The facilities were decent.
John
United States of America, September  2023
6.8/10

I had a mixed experience at this hotel. The rooms were decently clean and offered privacy, but they could use some updating. The air conditioning and large twin beds were nice touches. However, there were minor flaws that could be improved.

Rooms
7.0
The rooms were clean with decent privacy, though could benefit from updating. I appreciated the nice air conditioning and large twin beds.
Service
6.0
The service had its ups and downs. While the staff was really helpful and warm towards my kids, there was a mishap with the arranged tour in the morning, causing a bit of a time loss. However, the gesture of ordering pizza to our room was a nice touch.
Location
8.0
The location was convenient, being close to the ADO bus terminal and situated near one of the main streets. It was good overall.
Dining
7.0
The dining experience was satisfactory, with fresh local fish being a highlight. However, more variety would have been appreciated.
Facilities
6.0
The facilities were average with some room for improvement. They could use a bit of upgrading to enhance the overall guest experience.
Alex
United States of America, August  2023
8.4/10

I had a wonderful stay at this hotel. The rooms were just what I wanted, clean, and I particularly liked the location of the hotel. However, the key into the bedroom was not available when we arrived, which was a minor inconvenience.

Rooms
9.0
The rooms were clean and just what I wanted.
Service
9.0
The service was very reliable and the staff were very helpful and friendly. They even asked if we wanted our room to be cleaned, showing great respect for our privacy.
Location
8.0
The location of the hotel was great, by one of the main streets, which was ideal for the purpose of our trip.
Dining
7.0
The dining was included and offered premium meats in the restaurant.
Facilities
9.0
The facilities were top-notch and well-maintained.
Evan
United Kingdom, July  2023
5.6/10

Upon arrival, the room was ready for us, although it turned out to be the worst in this disappointing hotel. Despite looking different online, the room was clean, and I appreciated the hotel's location. Service was a mix; they were helpful and pleasant but failed to follow through on their promises at times. The location was nice, being just a block away from the ADO bus terminal in Chetumal, which suited our trip's purpose well. The dining experience was decent, and the hotel offered Colombian coffee. Overall, the facilities were acceptable.

Rooms
5.0
The room we received was the worst in this hotel despite being ready upon our arrival. However, it was clean, and I liked the location.
Service
5.0
The staff were a mix of helpful and pleasant; however, they didn't always follow through on commitments.
Location
7.0
The location was nice, close to the ADO bus terminal in Chetumal, which was convenient for our trip.
Dining
6.0
The dining experience was okay, and they offered Colombian coffee.
Facilities
6.0
Amenities were acceptable for a short stay.
Clean
Disappointing room
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Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room